Terms and conditions of delivery


Please, carefully read General Terms of delivery!

When placing order you can choose between following delivery of goods:

  • Delivery by courier service (shipping cost will be calculated in cart)
  • Taking the goods personally in Azaria Ltd. (Vrbik10a, 10 000 Zagreb)
  • In case of delivery to other countries please contact us via email: at info@qushin.com

In case of not taking the goods on time after receiving proper notice of the arrival of the shipment, all costs of returning the goods to Azaria Ltd., sending them and paying before sending them will bear the customer.


Terms of delivery for the payment by bank transfer and general payment slip


Delivery time begins when payment is visible on the Azaria Ltd. bank account. The goods will be delivered after the payment is visible on our bank account, not based on confirmation of payment.

For payments in Croatian commercial banks that is usually the next working day, in most cases two working days from the date of payment, and for payments at Croatian post office, at least two working days after payment.

Three to seven days for payments from abroad. Customer bears all bank charges for payments from abroad.

For this type of payment, if you want for shipment to arrive as soon as possible, please fill out properly transfer or general payment slip and enter the required proper reference number, because that can significantly affect the speed of delivery, and payment to a commercial bank should be before 12.00.


If ordered goods can’t be delivered, Azaria Ltd. will offer the most similar product, and after the customer confirms by email that the offer is suitable, deliver the goods to the customer the earliest next day, according to the selected mode of delivery. If the customer doesn’t agree with the offer, Azaria Ltd. will make a refund. 

It is necessarily to have the following information to make refunds:

  • Full name of the payer or the name of the company
  • The current account number or bank account number (IBAN)
  • Name of the bank keeping the specified account
  • Address of the account holder: street, city and ZIP code (this address must be the same as the address from the identity card of the account holder) or address of the company
  • Personal identification number of physical person or company